A deposit of $200 which will be used as a security deposit is payable immediately and you will be refunded 14 days after your return if no damage as specified in the contract.
The deposit of $200 required as a booking deposit is non-refundable in case of cancellation.
If the traveler arrives and decides to leave before the scheduled date, the nights not spent in housing will not be refunded.
Full payment must be received no later than 45 days before departure.
The customer will receive the confirmation along with arrival instructions via email. Sometimes the confirmation will go to the junk or spam mailbox. Please check this before contacting us. You will need to look over your confirmation to make sure all the information is correct.
When you arrive at the home, please inspect the property for damages. Call our local office within 24 hours to report any damages found upon arrival. Please call only during normal business hours. If there is damage to the home and it is not reported, then you will be held responsible. After your check out, the onsite management company will inspect the house and notify us of any damages found to the home made during your stay. We will contact you via email about any damages that were found. W
Pool heat will automatically shut off if the temperature drops below 50 degrees Fahrenheit. Heat will automatically come back on once the temperature rises back to 50 degrees. The onsite property management team cannot override this as it is a security measure to prevent breaking the pool pump. Refunds will not be given if this occurs. If pool heat is not working correctly, then contact our onsite management staff.
If the pool heater is broken then pool heat refunds will be given for the number of days the guest is without this service. Staff must be aware of this issue when it occurs. Refunds will not be given when pool heat issues are brought to our attention after the stay. Pool heat is set between 83 F-89 F. We will not be able to adjust the pool heat.
No liability can be accepted, or refunds given for events, which are ‘force majeure'. These include, but are not limited to war, threat of war, riots, civil commotion, terrorist activities, industrial disputes, technical difficulties with transportation, natural or nuclear disaster, fire, adverse weather conditions or other events outside our control.
The house owners take no liability whatsoever for any injury or loss sustained by guests or any other visitors while in the home or swimming pool, or for any loss or damage caused to any property brought to the premises. No responsibility is accepted for any death, illness, loss or damage to property and/or motor vehicles.
Should you need anything during your stay, please contact the onsite management company at the number provided to you on your confirmation form.
The onsite management company's office hours are 9 AM-5 PM Monday through Friday and Sat from 9 AM to 1 PM. Non-emergency items need to be handled during these hours. Pool heat is a non-emergency item. Do not call after hours for this item.
Rates are subject to change without notice. The house owners, at their discretion, may raise or lower the rates of the property at any time without notice. Once you make a reservation, you are locked in at the rate agreed upon. If our rates decrease then we will not refund the difference of the agreed upon rate and the new rate. If you have a confirmed reservation and our rates increase, then we will honor the agreed upon rate when you made the reservation.
Sending payment signifies that you are agreeing with these terms and conditions.